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Is CitiPower and Powercor down?
Electricity networks for central Melbourne (CitiPower) and western Melbourne and western Victoria (Powercor).
Website upAnswered (HTTP 200) in 72 msLast checked 14 Oct 2026, 6:38 am AEDT · from Sydney, Australia (Fly.io syd)
This checks CitiPower and Powercor’s website, not your power supply. To check for an outage at your address, use the official outage map below.
Not enough data
No problems reported right now
Nobody has reported a problem here in the last hour, but this provider doesn’t publish an official status feed we can read, so we can’t confirm it’s working. Not enough data for a full status.
Checked 14 Oct 2026, 6:40 am AEDT
Evidence behind this status
Automated homepage check
Evidence onlyThe homepage answered (HTTP 200) in 72 ms when checked from Sydney, Australia (Fly.io syd). This only shows whether the homepage answers. It does not show whether signing in, payments, mobile, broadband or other features work.
Community reports (unverified)
Not enough dataNo reports in the last 24 hours.
Official outage information
CitiPower and Powercor doesn’t publish an outage feed we can read automatically, so we can’t show its official incidents here.
Report a problem with CitiPower and Powercor
Community reports, last 24 hours
0
reports in 24 hours
0
in the last hour
0
in NSW in 24 hours
No reports in the last 24 hours
Nobody has reported a problem with CitiPower and Powercor on this site in the last 24 hours. That does not mean everything is working. It may just mean nobody has reported it here yet.
Last 7 days of homepage checks
CitiPower and Powercor’s homepage answered 100% of 57 checks from Sydney, Australia (Fly.io syd). This only shows the homepage, not sign-in, payments or other features.
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
Mon 12
Tue 13
Answered Some failed or ignored Didn’t answer No checks
Past problems
No spikes in reports in the last 90 days.
Reports by state and territory
Not enough reports to describe where problems are. We need at least 10 reports in 24 hours before we comment on any state.
| State or territory | Reports | Share |
|---|---|---|
| NSW New South Wales | 0 | |
| VIC Victoria | 0 | |
| QLD Queensland | 0 | |
| WA Western Australia | 0 | |
| SA South Australia | 0 | |
| TAS Tasmania | 0 | |
| ACT Australian Capital Territory | 0 | |
| NT Northern Territory | 0 |
Report a problem
Having trouble with CitiPower and Powercor? Let other Australians know.
Official information
Outage maps work by address or suburb. Check your street on the official map for planned and unplanned outages and estimated restoration times.
Links checked 13 Oct 2026.
Things to try
- If you see a fallen powerline, stay at least 8 metres away, keep others away and call 000.
- Check your switchboard first: if a safety switch has tripped and your neighbours still have power, the problem may be inside your home.
- Your electricity bill names your distributor (the network that owns the poles and wires). Report outages to them, not your retailer.
- Try another device or network (for example, mobile data instead of Wi-Fi). If it works there, the problem may be your connection, not the service.
- Restart the app, or close and reopen the browser tab.
- Check for an app or system update.
- Restart your modem or router: turn it off, wait 30 seconds, then turn it back on.
About this page
Is It Down AU is an independent service and is not affiliated with CitiPower and Powercor. We cannot fix problems with your account or service. Contact CitiPower and Powercor directly for help.
Showing times for New South Wales (AEDT).
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