Disclaimer

Is It Down AU is an independent website. We’re not affiliated with, endorsed by or operated by Telstra, Optus, nbn, the banks, government agencies or any other provider listed on the site.

Statuses are estimates

  • Official information comes from providers that publish a machine-readable feed. It can be delayed or incomplete, and we show when we last retrieved it.
  • Automated checks only test whether a homepage answers, from one server in Sydney. Sign-in, payments, apps, mobile and broadband can fail while a homepage loads, and some sites ignore automated checks.
  • Community reports are unverified and depend on who visits the site. They’re never treated as proof of an outage.

“No problems reported right now” means we have no evidence of a problem. It doesn’t guarantee a service is working for you. Always check with your provider before relying on it.

Speed test results

The speed test measures your connection to Cloudflare’s network at that moment. Results depend on your device, Wi-Fi, other people using your connection and the time of day, and aren’t a measurement of your plan by your provider.

Advertising

The site shows ads from Google AdSense to cover running costs. Ads are labelled and kept separate from status information. Advertisers have no influence over any status, report or guide.

Partner links

Some links on the site, such as the NordVPN button, may be affiliate links. If you buy through them we may earn a commission, at no extra cost to you. Partner links never affect any status, report or guide.

Logos and trade marks

Logos and trade marks shown on the site belong to their owners and are used only to identify each service. If you represent a provider and want a listing or logo changed, please contact us.

Guides

Our guides are general information to help you troubleshoot. They aren’t professional, legal or financial advice. For your specific situation, contact your provider.